Privacy Policy

Your Privacy,
Our Responsibility

This Privacy Policy explains how Wedding On Wheels Private Limited collects, uses, and protects your personal data.

Last updated: June 1, 2025 | Effective: June 1, 2025

1. Our Data Collection

When you register on Wedding On Wheels or use our service, we collect the following information:

• Name, email address, phone number

• Wedding date, location, and planning preferences

• Payment information (through a secure gateway — we do not store card details)

• Device information, IP address, and usage patterns

• Messages and communications with vendors

2. How Data Is Used

Your data is used to help our platform function better:

• For vendor booking and management

• To provide personalized wedding suggestions

• To provide customer support

• To maintain platform security

• For legal compliance and fraud prevention

Your data will never be sold to third parties without your consent.

3. Cookies and Tracking

We use cookies for a better user experience:

• Essential cookies: to maintain your login session

• Analytics cookies: to improve the platform (Google Analytics)

• Marketing cookies: to show relevant ads (optional)

You can disable cookies through your browser settings, but some features may stop working.

4. Data Security

Your data is our top priority:

• SSL/TLS encryption — all data transfers are encrypted

• Passwords are protected with bcrypt hashing

• Payment data is processed through a PCI-DSS compliant gateway

• Regular security audits and penetration testing

• Access control — only authorized team members can view your data

5. Data Sharing

We share data only in limited circumstances:

• With vendors — only the booking-related information necessary for them to provide the service

• Payment processors — for secure transactions

• Legal authorities — under a court order or legal requirement

• Service providers — hosting, analytics (under data processing agreements)

6. Your Rights

Under GDPR and the Indian IT Act, you have the following rights:

• Access Right: You may request your stored data

• Correction Right: The right to have incorrect information corrected

• Deletion Right: The right to delete your account

• Portability Right: The right to export your data

• Objection Right: The right to object to certain processing

For any such request, please email weddingonwheels.in@gmail.com.

7. Data Retention

• Active accounts: for as long as the account remains active

• Deleted accounts: permanently deleted after 30 days

• Transaction records: 7 years (legal requirement)

• Communication logs: 2 years

8. Children’s Privacy

Wedding On Wheels is not intended for users under 18 years of age. We do not knowingly collect data from users under 18. If you believe a minor has created an account, please report it to weddingonwheels.in@gmail.com.

9. Changes to This Policy

If there is a significant change to this policy, we will notify you by email. Continued use of the platform after such changes implies acceptance.

Privacy Officer Contact

For any privacy-related concerns or requests:

Email: weddingonwheels.in@gmail.com

Address: Level 12, One BKC, Bandra Kurla Complex, Mumbai — 400051

Response time: 5 working days ke andar